Built around the tools your teams already use.
MILO connects to the employee's operational environment — not just a browser. Integration-ready architecture lets each pilot enable the right surface for the work.
Connection categories
Connect inboxes for triage, extraction and reply drafting.
Read/write customer records under approval policies.
Surface and update order, invoice and inventory state.
Operate inside legacy and custom web tools.
Create, route and update tasks across teams.
Extract structured data from contracts and forms.
Read and append rows in shared sheets.
Browser-assistant layer for in-house systems.
Capture intake from internal and customer-facing forms.
Triage and update ticket systems.
Integration methods
Direct, audited connections to systems with public APIs.
Captures operator actions and assists inside any browser app.
Structured extraction from inbound and outbound email.
Field-level extraction from PDFs and Office docs.
Reusable, versioned workflow definitions.
Connectors enabled only after admin approval.
Expandable catalogue of pre-built integrations.
Admin control
- Enable or disable integrations per organization
- Define allowed systems and blocked systems
- Set approval policies for sensitive actions
- Review immutable audit logs
- Restrict who can configure and run workflows